Resolve Health Plan Administrators Selects MphasiS Healthcare Solutions to Process Transactions

MphasiS Healthcare Solutions (MHS), a provider of health benefit management and business process outsourcing (BPO) services, announced today that it has entered into a three-year agreement with Resolve Health Plan Administrators, LLC (“Resolve”), based in Ormond Beach, Fla. Resolve is a third-party administrator (TPA) which provides claims management services for self-insured companies through partnership with local physician organizations. Resolve is a subsidiary of Joel S. Duhl, Inc., a company that provides management, contract negotiations, group purchasing programs and other consulting services for physician organizations, independent practice associations and physician hospital organizations.

Resolve will utilize MHS’ HEALTHpac 4 products to deliver a high degree of efficiency and reduced costs associated with managing employee claims. The company will also leverage the MHS data center to oversee the software, I.T. and disaster recovery administration. MHS is dedicated to long-term support of its HEALTHpac 4 product, positioned to serve the TPA market.

Resolve provides turnkey third-party administration (TPA) services for physician organizations and physician-hospital organizations that are locally owned and operated. These provider-based organizations can quickly establish their own TPA business, while Resolve manages the health benefit claims processing for self-insured companies on their behalf.

According to Zane Bell, CEO of MphasiS Healthcare Solutions, “Resolve is well-positioned to provide regionally focused services that will yield greater satisfaction for employers, their members and providers through our high performance claims adjudication, reporting and on-line software servicing capabilities.”

“With the MHS suite, Resolve can provide outstanding service, lower cost and more accurate claims processing to businesses throughout the United States,” says Joel S. Duhl, President of Resolve. “And those communities can benefit from the economies of scale that Resolve provides on a national level.”

About Resolve

Based in Ormond Beach, Fla., Resolve provides third-party administration of health benefits for self-insured companies. Joel S. Duhl, Inc. services include management, contract negotiations, group purchasing programs and other consulting services for physician organizations, independent practice associations and physician hospital organizations. Each Resolve office is locally owned and operated, adding a high degree of efficiency and reduced cost to the process of managing employee claims. For more information, contact Resolve at 866-977-4TPA.

About MphasiS

MphasiS BFL Limited (Bombay Stock Exchange: 526299 and National Stock Exchange of India: MPHASISBFL), an EDS company, is a leading applications and business process outsourcing (BPO) services company based in Bangalore, India. It currently has about 12,000 employees, including 11,000 in India. MphasiS serves clients in multiple industries, including financial services, transportation, technology and healthcare, and is particularly strong in the retail banking sector serving the world’s top five banks. To know more, please visit

Based in Phoenix, Arizona, MphasiS Healthcare Solutions* (Eldorado Computing, Inc.) specializes in health insurance application development, business process outsourcing services, IT engineering and operational consulting. The company serves the full spectrum of organizations nationally and internationally engaged in managing health benefit plans including third-party administrators (TPAs), health plans, employers and self-insured organizations. MphasiS Healthcare Solutions’ customers manage 5 million lives and handle 35 million claims annually. For more information, contact 602.604.3100 or visit

*The legal entity remains unchanged as Eldorado Computing, Inc.

Jodi Amendola
Amendola Communications for MphasiS Healthcare Solutions
480.664.8412 ext. 11
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