Patient Records Requests: What You Need to Know
Join us on Healthcare Matters for our latest episode, Patient Records Requests: What You Need to Know, as we learn the ins and outs of responding to a records request from a patient or third party when facing a medical liability claim. We talk with experienced trial attorney Richard J. Rymond of Reminger Co., LPA about what to do (and what NOT to do) when receiving a records request. Some of the tips from Richard include the need to respond promptly and courteously to any records request, the importance of making sure records are complete (including reproducing color-coding) and the circumstances under which records can be released to a third party. Richard also addresses questions physicians might have, such as whether it is appropriate to consult with another healthcare provider about a patient’s records request, if it is ever ok to alter or add to a record before providing it and how to deal with records requests from patients who have not paid for services.
See our full discussion with Richard J. Rymond below to learn what you need to know to respond to a records request.