Online Reviews: Yours & Ours

Woman at laptop With the recent press over the New York Attorney General fining many companies for providing artificial online reviews, we thought we’d take a moment to address the topic ourselves, in two ways:

1. It probably goes without saying, but in case you are still tempted to do this, don’t. While no one wants a bad review on their website/social media/or other site, trying to artificially skew the reviews is never a good idea.

To avoid negative reviews, we suggest that physicians offer patient satisfaction surveys at the end of their visit. Getting timely feedback on a less-than-positive patient encounter allows the physician/practice to address the situation immediately and potentially avoid it from escalating –possibly into a negative online review, and even later, under the right circumstances, possibly into a medical malpractice lawsuit.

2. We wanted to reassure our clients and all of the visitors to our site that 100% of the reviews and testimonials you see on our website and/or social media sites are real and from our clients. To ensure excellent customer service, our agents are expected to ask all of our clients to provide a review on our Facebook page (My Medical Malpractice Insurance).

You may also like

Legislative panel approves medical malpractice bill
Read more
Urgent-care centers: Illinois numbers grow as time-pressed families seek low-cost option to ERs
Read more
Global Center for Medical Innovation launches
Read more

Recent Posts

Health Insurer Sued for Medical Malpractice Over Prior Authorization

North Carolina Supreme Court Removes Precedent Shielding Nurses from Medical Liability Claims

California Healthcare Providers, Trial Attorneys, Legislators Reach Deal to Increase MICRA Cap

Popular Posts

PIAA 2017: Current Trends & Future Concerns

International Medical Malpractice Insurance

Urgent-care centers: Illinois numbers grow as time-pressed families seek low-cost option to ERs

Start Your Custom Quote Process™

Request a free quote